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Website Template FAQ's

1. What are the advantages of purchasing a website template?

The major advantage is price: You get a high quality design for just $15-$50. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

2. What do I receive when I order a template?

After you complete the payment, then you will receive a confirmation email with a link to download .zip. The .zip file contains the following: Layered PSD file, HTML file, fonts.

3. In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.

4. What am I allowed and not allowed to do with the templates?

You may:

  • Build a website using the template you purchased in any way you like.
  • Edit the template to suit your business and style.

You may not:

  • Resell or redistribute templates.
  • Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
  • Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)
5. What is the difference between unique and non-unique purchase?

NON-UNIQUE PURCHASE:

Non-exclusive purchase means that other people can buy the template you have chosen some time later.

UNIQUE PURCHASE:

Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.

6. Is it reasonable to make unique purchase of A template that was already purchased before?

Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.

7. Is the license a one-time fee payment?

Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.

8. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?

Sorry, we do not provide membership based services.

9. I would like to make payment by company check. Is that possible?

Yes, Checks can be mailed directly to us please use the contact form to request this option and we will email you the snail mail address.

10. Is there any return policy?

Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.

11. I ordered a template but haven't received the download information.

In this case please contact our Billing Department via contact form or e-mail (sales@websitehostingwithus.com).

12. I was billed twice. I received 2 emails from merchant

Make sure that these charges have different order IDs. If it is so, contact us via our contact form.

13. Is it possible to reactivate my download link if it was deactivated after 3 days?

Yes. Please contact us and we will reactivate your link.

14. I would like to purchase a template, but it is not available on the site anymore.

The template has been sold out for exclusive price. Look for similar templates
in our collection!

15. How can I modify a template to suit my particular website?

To modify your template you will need some knowledge of Adobe Photoshop as well as some knowledge of building websites, we do not offer tutorials on this subject but searching the web will yield numerous resources on this subject.

16. Are your templates Microsoft FrontPage compatible?

Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.

17. What is Adobe Photoshop?

Adobe Photoshop is the world's most popular graphics editing package. You
can find more info about Photoshop and download a free trial version at Adobe website.

18. What WEB DESIGN software do you recommend?

We think that Macromedia Dreamweaver is the best.

 
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